The rules we hold ourselves to.
Plain language. Anonymous visits. Paid bills. No paid placements. No medical advice. Verdicts scoped to facility experience only — never to medical quality itself.
The method, in one paragraph.
Pattaya Medical is an independent editorial publication that reviews medical facilities serving Pattaya and the Eastern Seaboard. Reviewers visit facilities anonymously and pay every bill in full. We never accept comp procedures, PR-arranged visits, press junkets, or sponsored placement. Our verdicts apply only to facility experience — administration, communication, billing, comfort, language coverage, transparency. We do not, and will not, verdict on medical quality, treatments, or outcomes. We are not a medical provider, a referral service, an insurance broker, or a medical-tourism agency.
What we do.
Visit anonymously.
Reviewers approach each facility as ordinary patients or accompanying family members. We do not identify ourselves as editors, journalists, or reviewers, in advance or on the day. We use real medical concerns, real Thai or English requests, and behave as any private patient would.
Pay the bill in full.
Every consultation, every test, every procedure on every visit is paid from the editorial budget at the same prices a member of the public would pay. We never ask for press rates, complimentary services, or discounts. We keep receipts.
Verify facts twice.
Addresses, opening hours, phone numbers, languages spoken, payment methods accepted, and price ranges are verified against the facility's own published materials and confirmed on the visit. Where information conflicts, we note the conflict on the page. Where we cannot verify something, we say "not verified" rather than guess.
Mark our verdicts narrowly.
Each facility page ends with one of three verdicts:
- Recommend — the editors would return as patients and would suggest the facility to a friend.
- OK — the facility works as advertised; some friction; reader's call whether it's the right fit.
- Avoid — we found enough at the facility-experience level that we would not return.
The verdict applies only to facility experience. It is not a verdict on the doctors, the medicine, the diagnoses, the treatments, or the outcomes. Those are the work of qualified clinicians, accreditors (like JCI), and Thai regulators (the Ministry of Public Health) — not editors.
Quote prices with caveats.
Where price ranges appear on a page, they are accompanied by a last-verified date and a clear note that prices change without notice. Readers should always confirm the current price with the facility before treatment.
Publish corrections in plain sight.
If we get something wrong — a price, an address, a language claim, a verdict that no longer reflects current conditions — readers can email info@pattaya-medical.com with the correction and supporting source. We acknowledge corrections within seven days, update the page, and note the change at the foot of the page with a date. Material corrections (those that change a verdict or a factual claim) carry an explicit "Updated DD MMM YYYY" line.
What we don't do.
No paid placements. No sponsored content. No affiliate links.
We accept no money, gifts, or discounted services from any facility we cover. We do not run banner advertising, sponsored posts, "partner content", affiliate referral links, or paid newsletter placements. We do not accept submissions from facilities asking to be reviewed.
No medical advice. Ever.
Nothing on Pattaya Medical is medical advice, a diagnosis, a treatment plan, or a substitute for professional care. We do not recommend specific procedures, medications, devices, or doctors. We review buildings and the people who run them, not the medicine inside. If you are sick, injured, or worried, contact a qualified medical professional or call the Thai emergency number 1669.
No user-submitted reviews. No comments. No forum.
We do not host user reviews, comments, ratings, or any reader-submitted content. We take corrections, factual updates, and tips by email only. This is a deliberate editorial decision: moderating user-submitted medical claims responsibly is more work than a small editorial team can do safely.
No identifying our reviewers.
Bylines on facility pages and editorial content carry the collective signature "The Editors". Individual reviewers are not named so they can continue to visit facilities anonymously. The operator (TIMPAEMI Co., Ltd., founder Tim Paemi) is identified on the About page and in the legal footer of every page, but does not claim medical credentials.
No medical credentials.
None of our reviewers, editors, or operators are licensed physicians, nurses, pharmacists, dentists, or allied medical professionals practising at the facilities we review. We do not, will not, and cannot offer the kind of clinical judgement that those professionals offer. Where clinical judgement is needed, we say so on the page and link out to relevant Thai regulatory or accreditor sources.
Conflicts of interest.
The operator (TIMPAEMI Co., Ltd.) holds no equity in, board seats at, or contractual relationships with any medical facility in Thailand. The operator's other publications — listed in the footer of every page — are editorial-only and operate under the same rules. Where any conflict ever emerges (an investment, a family relationship, a professional retention) we will disclose it on the affected facility page and recuse the conflicted reviewer.
Privacy.
We collect minimal analytics (cookieless Cloudflare Web Analytics, plus a Google Analytics 4 stream with IP anonymisation). We do not use re-marketing tags, ad pixels, or third-party trackers beyond the analytics above. Full details are on the Privacy page.
Operator.
Pattaya Medical is published by TIMPAEMI Co., Ltd., a Thai limited company based in Pattaya, Thailand, via the Pattaya Authority network. Editorial contact: info@pattaya-medical.com.
Standards last reviewed: 19 May 2026. We commit to reviewing this page at least once a calendar year, and updating it whenever our practice changes.